At My Being In Words, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
1. Information We Collect We may collect the following information: Your name Email address Telephone number Billing and shipping addresses Payment information (processed securely through third-party payment providers; we do not store your full payment details) Order history IP address, browser type, and device information Cookies and website usage data
2. How We Use Your Information We use your information to: Process and fulfill your orders Deliver products and services Communicate with you regarding your purchases Provide customer support Improve our website and customer experience Send promotional emails and newsletters (only if you have opted in) Prevent fraud and maintain website security Comply with legal obligations
3. Sharing Your Information We do not sell, rent, or trade your personal information. We may share your information only with trusted third parties who help us operate our business, including: Payment processors Shipping and courier companies Website hosting providers Email marketing services (where applicable) Professional advisors or legal authorities when required by law
These providers are required to keep your information secure and confidential.
4. Payment Security Payments are processed through secure third-party payment gateways using industry-standard encryption. We do not store your complete credit or debit card information on our servers.
5. Cookies Our website uses cookies to: Remember your preferences Improve website functionality Analyse website traffic Enhance your shopping experience You can disable cookies through your browser settings, although some website features may not function correctly.
6. Marketing Communications If you subscribe to our newsletter or promotional emails, you may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails.
7. Data Security We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. While we strive to protect your information, no method of online transmission or electronic storage is completely secure.
8. Data Retention We retain your personal information only for as long as necessary to: Fulfill your orders Comply with legal, tax, and accounting obligations Resolve disputes Enforce our agreements
9. Your Rights Subject to applicable law, you may have the right to: Access your personal information Correct inaccurate information Request deletion of your personal information Withdraw consent where processing is based on consent Object to certain processing activities Request a copy of the personal information we hold about you To exercise these rights, please contact us using the details below.
10. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
11. Children’s Privacy Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Us If you have any questions about this Privacy Policy or how your personal information is handled, please contact us: Email: books@mybeinginwords.com Telephone: +27 84 514 5823 Website: http://www.mybeinginwords.com We will respond to privacy-related enquiries as promptly as reasonably possible.
